Marketing and Office Assistant

This job is a full-time position and is paid hourly. It offers varied responsibilities daily and will be asked to work half from Woodstock Keller Williams Office and half remote.

Candidates for this position are friendly, energetic, self-motivated, and extremely detail-oriented, with excellent organizational and interpersonal skills. 

Must have proficient command of technology and be computer savvy. Must have excellent communication skills, time management skills, the ability to multi-task, exceptional phone manner, and operate with a high level of professionalism. 
This critical position requires someone who can be interrupted frequently, maintain an exceptional attitude, joyfully serve others, and shares our belief that people come first.

Responsibilities:

Team / Agent Support:
  • Continue to take a day to day office tasks away from agents, organize the workflow, and reducing inefficiencies
  • Prepare spreadsheets of weekly / monthly sales statistics.
  • Provide concierge-level customer service to clients and agents.
  • Act as a liaison between clients and agents
  • Establish all marketing for team events, open houses, and new listings
Team Marketing Campaigns:
  • Run and maintain all social media channels (Facebook, YouTube, Instagram, etc.) with scheduled posts and updates
  • Create and develop a variety of Facebook ads
  • Oversee all listing marketing efforts from pre-listing appointments until close.
  • Conceptualize and design multi-channel marketing campaigns
  • Stay within all Marketing Budgets and adhere to financial guidelines
  • Provide data analytics related to marketing campaigns
  • Generate and execute ideas for social media marketing campaigns
Marketing:
  • Support the company and agent tracking of incoming leads/prospects and adjust marketing campaigns accordingly
  • Creates, delivers, edits, and optimizes all marketing materials and advertising campaigns
  • Create a Marketing and Event Calendar to support the growth initiatives
  • Create brochures and electronic campaigns that support the growth and business initiatives
  • Engage with other personnel as needed to coordinate ideas, events, and initiatives
  • Use Adobe Premiere Pro editing software to edit youtube/promotional videos
  • Develop and manage SEO strategy in order to increase in lead capturing
Web Maintenance:
  • Maintain and edit all Real Estate websites Zillow, Trulia, FMLS, GAMLS
  • Manage website, blog sites, and social media
  • Create Landing pages for New Properties we are working on
Event Planning:
  • Plan and organize all team events and market across all social media channels
  • Coordinate marketing events and client activities
  • Assist in planning special events and client touchpoints
  • Assist in planning and coordinating with management client giveaways
  • Create a timeline for when things need to be ordered, submitted, completed, etc.
  • Other duties as assigned by the manager
Systems / Process:
  • Maintain and manage all systems for lead generation, lead follow-up, database management, and back-office support.
  • Create and maintain an operations manual that documents all systems and standards.
  • Continue to take day-to-day office tasks away from agents, organizing workflow and reducing inefficiencies.
  • Research and develop new systems that will benefit the team.

Qualifications:

The successful candidate will possess the following required degrees, certificates, or competencies: 

  • Real Estate experience 
  • A true professional, who supports the entire team in achieving their goals
  • Being collaborative, while taking initiative to see projects through to completion 
  • Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, PowerPoint, Outlook, and Internet skills
  • Ability to use video editing software
  • Balancing creativity with practical flexibility 
  • Learning-based and solution-oriented
  • Open to new ideas, and systems
  • Effectively managing multiple projects/tasks of varying complexities 
  • Have excellent attention to detail and high-level accuracy with documents
  • Concerned with doing things the right way the first time
  • Able to make quick and effective decisions, solve problems, as well as maintain confidentiality
  • Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
  • Excellent verbal and written communication skills
  • Deadline driven and extremely organized
  • Flexible in daily routine; ability to prioritize and manage shifting responsibilities
  • Proficient in time management

About Townsend Realty Group

The mission of Townsend Realty Group is to provide the premier customer service experience for each home seller and home buyer we work with. The knowledge we’ve gained through working in the local market empowers us to provide our home buyers and sellers with the advice they need to make informed decisions. 
Whether it’s selling a home, searching for a home, or negotiating a contract, each member of Townsend Realty Group is an experienced real estate professional who applies their expert skills to each step of the process to help each client achieve an outstanding result.

– Townsend Realty Group | Keller Williams Realty Partners