Marketing and Office Assistant

This job is a full-time position and is paid hourly. It offers varied responsibilities daily and will be asked to work half from Woodstock Keller Williams Office and half remote.

Candidates for this position are friendly, energetic, self-motivated, and extremely detail-oriented, with excellent organizational and interpersonal skills.

Must have proficient command of technology and be computer savvy. Must have excellent communication skills, time management skills, the ability to multi-task, exceptional phone manner, and operate with a high level of professionalism.
This critical position requires someone who can be interrupted frequently, maintain an exceptional attitude, joyfully serve others, and shares our belief that people come first.

Responsibilities:

Team / Agent Support:

Continue to take a day to day office tasks away from agents, organize the workflow, and reducing inefficiencies
Prepare spreadsheets of weekly / monthly sales statistics.
Provide concierge-level customer service to clients and agents.
Act as a liaison between clients and agents
Establish all marketing for team events, open houses, and new listings

Team Marketing Campaigns:

Run and maintain all social media channels (Facebook, YouTube, Instagram, etc.) with scheduled posts and updates
Create and develop a variety of Facebook ads
Oversee all listing marketing efforts from pre-listing appointments until close.
Conceptualize and design multi-channel marketing campaigns
Stay within all Marketing Budgets and adhere to financial guidelines
Provide data analytics related to marketing campaigns
Generate and execute ideas for social media marketing campaigns

Marketing:

Support the company and agent tracking of incoming leads/prospects and adjust marketing campaigns accordingly
Creates, delivers, edits, and optimizes all marketing materials and advertising campaigns
Create a Marketing and Event Calendar to support the growth initiatives
Create brochures and electronic campaigns that support the growth and business initiatives
Engage with other personnel as needed to coordinate ideas, events, and initiatives
Use Adobe Premiere Pro editing software to edit youtube/promotional videos
Develop and manage SEO strategy in order to increase in lead capturing

Web Maintenance:

Maintain and edit all Real Estate websites Zillow, Trulia, FMLS, GAMLS
Manage website, blog sites, and social media
Create Landing pages for New Properties we are working on

Event Planning:

Plan and organize all team events and market across all social media channels
Coordinate marketing events and client activities
Assist in planning special events and client touchpoints
Assist in planning and coordinating with management client giveaways
Create a timeline for when things need to be ordered, submitted, completed, etc.
Other duties as assigned by the manager

Systems / Process:

Maintain and manage all systems for lead generation, lead follow-up, database management, and back-office support.
Create and maintain an operations manual that documents all systems and standards.
Continue to take day-to-day office tasks away from agents, organizing workflow and reducing inefficiencies.
Research and develop new systems that will benefit the team.

Qualifications:

The successful candidate will possess the following required degrees, certificates, or competencies:

Real Estate experience
A true professional, who supports the entire team in achieving their goals
Being collaborative, while taking initiative to see projects through to completion
Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, PowerPoint, Outlook, and Internet skills
Ability to use video editing software
Balancing creativity with practical flexibility
Learning-based and solution-oriented
Open to new ideas, and systems
Effectively managing multiple projects/tasks of varying complexities
Have excellent attention to detail and high-level accuracy with documents
Concerned with doing things the right way the first time
Able to make quick and effective decisions, solve problems, as well as maintain confidentiality
Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
Excellent verbal and written communication skills
Deadline driven and extremely organized
Flexible in daily routine; ability to prioritize and manage shifting responsibilities
Proficient in time management

About Townsend Realty Group

The mission of Townsend Realty Group is to provide the premier customer service experience for each home seller and home buyer we work with. The knowledge we’ve gained through working in the local market empowers us to provide our home buyers and sellers with the advice they need to make informed decisions.
Whether it’s selling a home, searching for a home, or negotiating a contract, each member of Townsend Realty Group is an experienced real estate professional who applies their expert skills to each step of the process to help each client achieve an outstanding result.

– Townsend Realty Group